Returns & Exchanges

At Caye Collection, we want you to love every piece you purchase; if you are not completely satisfied, we accept returns on unworn, unwashed items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the provided packing slip to ensure faster processing.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be issued to your original payment method within 5-7 business days.